ports are blocked on your server by an Antivirus, remove OpManager folder from the antivirus scan. ONE THING - are the domain controllers and network shares accessed by domain name. Network Monitoring Software - ManageEngine OpManager. escalate, let others known that an escalation was submitted and there's nothing further you can do (tell those below and at your level waiting for a fix AND YOUR manager who may get some action themself from the networking team OR escalate up to those who pay their bills ) ). To your credit, you did get as far as determining it was likely networking or policy - if you don't have access or permissions, it's out of your hands. AT least get a ticket in, even if you have to later cancel it if you were able to resolve. If the individual troubleshooting advice above is unsuccessful. Well, it certainly should get highly prioritized if affecting multiple users across multiple locations. If the hardware fails any of your tests, replace the memory or replace the hard drive as. And the new profile, with all the same info, works just fine on the 8600."seem to be implying that contacting the networking team will result in them immediately doing something" I've even tried creating a new profile on the old 8600 with the same configuration just to make sure I had the right password. I can talk to the printer and the printer can talk to me.) I'm able to use the HP Smart app to tell the 9025 to scan the document on the glass and it sends it to the HP Smart app on my Mac and I can manually save it that way (i.e. I'm able to print to the 9025 from my Mac. The 8600, the 9025, and my Mac are all on the same 192.168.1.* network. Check your username/password and try again. Setting up the 9025, I created a new profile with the exact same configuration, but it just keeps saying: I have verified I'm using the same password on both. I've rebooted, removed and re-entered scan paths and even applied the latest firm ware. Network Path: \\192.168.1.153\Scans Local We have a HP LaserJet Pro MFP M521dn that suddenly stopped scanning to network folder. I just got a new HP OfficeJet 9020 series (9025e) and configured it the same way, but testing the Scan to Network Folder profile fails with "Incorrect Credentials". I've had an HP OfficeJet 8600 for years with a Scan to Network Folder profile that will save the scanned file directly to a shared folder (shared as Scans Local) on my Mac.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |